This isn't a slide deck. It's a working AI agent that helps members with claims, plan and dependants, Vitality points and rewards, and getting more from the Vitality Programme. Healthier living, less hassle. Try it.
Ask it about starting a health insurance claim, managing your plan, earning Vitality points, redeeming rewards, or connecting your Apple Watch.
Built for the shared-value model. The agent helps members get more from their plan and the Vitality Programme, with regulated-content guardrails throughout.
Members ask in their own words. The agent understands claims, dependants, points, rewards, status levels, and tracker connections.
Same AI brain across chat, voice, and email. Consistent answers wherever members get in touch.
No medical advice and no claim-outcome promises. Sensitive symptoms always routed to a Vitality GP, NHS 111, or 999. Clinical decisions stay with clinicians.
Members don't wait for opening hours. Plan questions, points queries, and rewards lookups handled around the clock.
In production, connects to Care Hub, the member app, claims systems, the rewards engine, and your activity-tracker integrations.
This whole demo went up in hours. Your production launch can be just as quick.
This demo? Built from scratch for Vitality. Real logic for real member scenarios.
Claims, dependants, Vitality points, rewards partners, Apple Watch, mental health and physio access. All covered.
Vitality's support content scraped, plus articles on claims, dependants, points, rewards, and tracker connection. All searchable.
No medical advice. No promises about claim outcomes. Sensitive cases signposted to the right clinical or claims team.
Chat is working right now. Ready to plug into Care Hub, claims, the rewards engine, and tracker feeds.
Connected to your real member data, claims systems, and the Vitality Programme rewards engine. This sandbox is just the start.